PAGRANI General Terms and Conditions
Welcome to PAGRANI. By accessing or purchasing from www.pagrani.com you agree to the following terms and conditions. Please review them carefully.
1. General Provisions These terms apply to all orders placed through www.pagrani.com placing an order confirms that you have read, understood, and accepted these terms."
2. Products and Descriptions We strive to provide accurate descriptions and images of our watches. However, slight variations may occur due to the handcrafted nature and precision-engineering of our products. Colors displayed on your screen may vary slightly from the actual product due to differences in display settings.
3. Pricing and Availability All prices listed on our website are in USD and are subject to change without notice. Product availability is subject to stock levels at the time of your order. PAGRANI reserves the right to modify or discontinue products without prior notice.
4. Ordering Process Once you place an order, you will receive a confirmation email. If there are any issues with your order, such as availability or payment, we will contact you promptly. Orders are processed on a first-come, first-served basis.
5. Payment Terms We accept major credit cards and other payment methods as displayed at checkout. Payments are processed securely, and your order will only be processed once payment is confirmed. In the event of a payment dispute, PAGRANI reserves the right to cancel your order.
6. Taxes and Shipping Costs Our prices do not include taxes; customers are responsible for any taxes or customs duties applicable in their country. Unless otherwise stated on the product page, shipping costs are included in the product price.
7. Delivery We offer worldwide shipping. Delivery times vary depending on your location and are estimated at checkout. Please note that delays may occur due to customs processing or other unforeseen factors. PAGRANI is not responsible for delays caused by customs, weather conditions, or other factors beyond our control.
8. Returns and Exchanges
You may return your purchase within 7 days of receiving the product, provided it is in its original condition and packaging. To initiate a return, please contact us at hello@pagrani.com . Return shipping costs are the customer’s responsibility. Refunds will be issued to the original payment method once the returned item is received and inspected. This policy does not apply to pre-order purchases. Please refer to our pre-order policy for specific details.
9. Warranty Our watches come with a 1-year limited warranty against manufacturing defects. The warranty does not cover damage due to misuse, accidents, or unauthorized repairs. For warranty claims, please contact us with your proof of purchase. Warranty repairs will be conducted by PAGRANI or an authorized service center.
10. Limitation of Liability PAGRANI shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. PAGRANI’s liability is limited to the purchase price of the product in question.
11. Intellectual Property All content on www.pagrani.com, including images, text, and trademarks, is the property of PAGRANI and is protected by copyright and other intellectual property laws. Unauthorized use of our intellectual property is strictly prohibited.
12. Force Majeure PAGRANI shall not be liable for any failure to perform its obligations under these terms due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of war, terrorism, labor strikes, or disruptions in supply chains.
13. Governing Law and Jurisdiction These terms and conditions are governed by the laws of Hong Kong. Any disputes shall be subject to the exclusive jurisdiction of the courts in Hong Kong. PAGRANI reserves the right to seek legal remedies in other jurisdictions if necessary.
14. Severability If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed, and the remaining terms shall continue to remain in full force and effect.
15. Entire Agreement These terms and conditions, together with our Privacy Policy and any other legal notices on our website, constitute the entire agreement between you and PAGRANI regarding your use of the website and your purchase of products from us.
16. Contact Information For any inquiries regarding these terms and conditions, please contact us at hello@pagrani.com